01 Uncover
The readout and the 90-day plan, written so the team can run with it.
Learning and enablement is the delivery layer under everything else. We turn what your best people know into training, playbooks and SOPs the rest of the business can use.
Talk about a build
Tell us whose know-how you can't lose.
We will look through your situation before replying, so the first message you get back will have questions in it rather than a calendar link.
Something went wrong on our side, and we would rather tell you than lose the message. Email it to hello@zadvisors.ai instead: the link opens your mail app with your message already in it.
Most of what makes a team good lives in a few heads: how the best rep handles an objection, how the senior engineer diagnoses a fault, how the top manager runs a one to one. Building it into learning and enablement is how it stays when they don't.
Capabilities
Bought one at a time, or together as the build behind a larger change.
Instructional design
Programs, courses and learning journeys built from how the work is really done, and judged by what changes on the job.
What it covers
Sales enablement
Playbooks, talk tracks and onboarding built with the people who close, so new reps ramp on what actually works.
SOPs and knowledge management
Standard operating procedures and knowledge bases that capture how the work is done, in a form people and AI assistants can both use.
What it covers
Content development and skill building
Guides, job aids, video and practice exercises, built to move people from knowing to doing.
What it covers
The delivery layer
Every other step needs something built so it lasts after the engagement ends. This is where it gets built.
The readout and the 90-day plan, written so the team can run with it.
Program materials, practice guides and the tools leaders use back at work.
Follow-through between sessions, so the new habits hold under pressure.
Manager guides and training for the redesigned people systems.
How a build is scoped
Step 1
Capture
Sit with the people who know. Watch the work, and write down the decisions.
Step 2
Design
Agree the audience, the outcome and the format before anything is built.
Step 3
Build
Draft it, test it with real users, and revise.
Step 4
Hand over
Delivered in your tools, with owners named so it stays current.
Track record
Before Z.Advisors, Mark founded and led CoreAxis, a learning and talent firm that delivered leadership development, workforce upskilling and enterprise learning programs for organizations including Amazon, Bank of America, Thermo Fisher Scientific and Netflix. CoreAxis was acquired in 2022.
Mark leads every build. Instructional designers and writers are brought in for the specific build, and named before work starts.
The path
Five steps, in order. Each one starts from what the last one found. See the whole path.
Before you get in touch
Anything not covered here, ask directly. We answer scope and pricing without a discovery gate.
Yes. Content is built to run in the tools you already use.
No. Sales, operations, customer service and onboarding all use the same six capabilities.
A fixed fee per build, agreed in writing before work starts. It depends mostly on scope: how many people the know-how comes from, and how much has to be built.
Yes. Learning and enablement can be bought on its own, or as the delivery layer behind a larger change.
Taking on new engagements this quarter
Tell us whose know-how you can't afford to lose.